VMware vSphere: Troubleshooting [V8]

Course Certification

This course helps you prepare to take the:
VMware Certified Professional Data Center Virtualization Exam (VCP-DCV 2024);

Course Outline

Module 1: Course Introduction

• Introductions and course logistics
• Course objectives

Module 2: Introduction to Troubleshooting

• Define the scope of troubleshooting
• Use a structured approach to solve configuration and operational problems
• Apply troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency

Module 3: Troubleshooting Tools

• Discuss the various methods to run commands
• Discuss the various ways to access ESXi Shell
• Use commands to view, configure, and manage your vSphere components
• Use the vSphere CLI
• Use ESXCLI commands from the vSphere CLI
• Use Data Center CLI commands
• Identify the best tool for command-line interface troubleshooting
• Identify important log files for troubleshooting vCenter Server and ESXi
• Describe the benefits and capabilities of VMware Skyline™
• Explain how VMware Skyline works
• Describe VMware Skyline™ Health
• Describe VMware Skyline Advisor™

Module 4: Troubleshooting Virtual Networking

• Analyze and troubleshoot standard switch problems
• Analyze and troubleshoot virtual machine connectivity problems
• Analyze and troubleshoot management network problems
• Analyze and troubleshoot distributed switch problems

Module 5: Troubleshooting Storage

• Discuss the vSphere storage architecture
• Identify the possible causes of problems in the various types of datastores
• Analyze the common storage connectivity and configuration problems
• Discuss the possible storage problems causes
• Solve the storage connectivity problems, correct misconfigurations, and restore LUN visibility
• Review vSphere storage architecture and functionality necessary to troubleshoot storage problems
• Use ESXi and Linux commands to troubleshoot storage problems
• Analyze log file entries to identify the root cause of storage problems
• Investigate ESXi storage issues
• Troubleshoot VM snapshots
• Troubleshoot storage performance problems
• Review multipathing
• Identify the common causes of missing paths, including PDL and APD conditions
• Solve the missing path problems between hosts and storage devices

Module 6: Troubleshooting vSphere Clusters

• Identify and troubleshoot vSphere HA problems
• Analyze and solve vSphere vMotion problems
• Diagnose and troubleshoot common vSphere DRS problems

Module 7: Troubleshooting Virtual Machines

• Discuss virtual machine files and disk content IDs
• Identify, analyze, and solve virtual machine snapshot problems
• Troubleshoot virtual machine power-on problems
• Identify possible causes and troubleshoot virtual machine connection state problems
• Diagnose and recover from VMware Tools installation failures

Module 8: Troubleshooting vCenter Server and ESXi

• Analyze and solve vCenter Server service problems
• Diagnose and troubleshoot vCenter Server database problems
• Use vCenter Server Appliance shell and the Bash shell to identify and solve problems
• Identify and troubleshoot ESXi host problems

Course Mode

Instructor-Led Remote Live Classroom Training;

Trainers

Trainers are VMware Official Instructors and certified in other IT technologies, with years of hands-on experience in the industry and in Training.

Lab Topology

For all types of delivery, the Trainee can access real Cisco equipment and systems in our laboratories or directly at the Cisco data centers remotely 24 hours a day. Each participant has access to implement the various configurations thus having a practical and immediate feedback of the theoretical concepts.
Here are some VMware vSphere Labs topologies available: