CCNP Collaboration CLCOR – Implementing and Operating Cisco Collaboration Core Technologies

The CLCOR Implementing and Operating Cisco Collaboration Core Technologies Course represents the fundamental pillar of the Collaboration technology and certification path. In fact, it prepares the participant for the CCNP Collaboration Certification Core exam (Exam 350-801) . In this course, the necessary skills will be acquired to implement the fundamental Cisco Collaboration technologies, starting from the general study of the architectures up to the management and administration of Cisco Unified Communications Manager (CUCM) passing through MGCP gateways, Codecs, Cisco Jabber, QOS and QOS Models, Cisco VoIP Bandwidth Calculator, Toll Fraud Prevention and much more. The Course contributes to the preparation of the CCNP Collaboration Certification exam (Exam 350-801) .

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Course Objectives

The following is a summary of the main objectives of the CLCOR Course Implementing and Operating Cisco Collaboration Core Technologies :

Acquire skills to implement key Cisco Collaboration technologies.
In-depth study of Collaboration architectures.
Cisco Unified Communications Manager (CUCM) management and administration.
Understanding MGCP gateways, Codecs and Cisco Jabber.
In-depth look at QOS, Cisco VoIP Bandwidth Calculator, and toll fraud prevention.
Develop proficiency in configuring and troubleshooting Cisco Unified Communications applications.
Explore advanced features of Cisco Collaboration solutions, including integration with cloud services.
Master techniques for monitoring and optimizing collaboration network performance and reliability.

Course Certification

This course helps you prepare to take the:
Exam 350-801 CLCOR Implementing Cisco Collaboration Core Technologies;

Course Outline

Describing the Cisco Collaboration Solutions Architecture
Overview of Cisco Collaboration Solutions Architecture
Collaboration Deployment Models
Licensing
High Availability
Capacity Planning
Security Requirements
Using Certificates
Disaster Recovery
Dial Plan
IP Network Protocols
Configure IP Network Protocols
Codecs
References
Exploring Call Signaling over IP Networks
IP Phone Initialization
Single Site On-Cluster Calling
Single Site On-Cluster Call Setup Troubleshooting
Describe the Call Setup and Teardown Process
Describe SIP Call Signaling for Call Setup and Teardown
Configure and Troubleshoot Collaboration Endpoints
Troubleshoot Calling Issues
Compare the Call Control Protocols
Describe DTMF Signaling over IP Networks
References
Integrating Cisco Unified Communications Manager LDAP
Overview of LDAP Integration in Cisco Unified Communications Manager
LDAP Synchronization in Cisco Unified Communications Manager
LDAP Authentication in Cisco Unified Communications Manager
LDAP Attribute Mapping in Cisco Unified Communications Manager
LDAP Considerations in Cisco Unified Communications Manager
Access Control Groups in Cisco Unified Communications Manager
Feature Group Templates in Cisco Unified Communications Manager
Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
References
Implementing Cisco Unified Communications Manager Provisioning Features
Overview of Provisioning Options
Deploy an IP Phone Through Auto and Manual Registration
Self-Provisioning Prerequisites
Self-Provisioning Components
Self-Provisioning Authentication Modes
Configure Self-Provisioning
Batch-Provisioning Tools
Configure Batch Provisioning
References
Exploring Codecs
Define Codecs
Compare Audio Codecs
Compare Video Codecs
Evaluate the Effects of Encryption on Codecs
Explore the Cisco VoIP Bandwidth Calculator
Describing Call Admission Control
Configure Regions and Locations
References
Describing Dial Plans and Endpoint Addressing
Dial Plan Overview
Dial Plan Components and Their Functions
Endpoint Addressing
Overview of Cisco Unified Communications Manager Call Routing
Cisco Unified Communications Manager Call-Routing Logic
Address Methods and Digit Analysis
Variable-Length Patterns, Overlapping Patterns, and Urgent Priority
Implement Endpoint Addressing and Call Routing
References
Implementing MGCP Gateways
Overview of MGCP Gateways
MGCP Gateway Implementation
Path Selection in Cisco Unified Communications Manager
Route Groups
Route Lists and Route Patterns
Digit Manipulation in Cisco Unified Communications Manager
Implement PSTN Calling Using MGCP Gateways
References
Implementing Voice Gateways
Overview of Dial Peers
Configure and Troubleshoot ISDN PRI
Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
Digit Manipulation Features on Cisco IOS Gateways
Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Codec and DTMF-Relay Selection on Cisco IOS Gateways
References
Configuring Calling Privileges in Cisco Unified Communications Manager
Calling Privileges Overview
Partitions and CSSs
Partition and CSS Considerations
Time-of-Day Routing
Client Matter Codes and Forced Authorization Codes
Configure Calling Privileges
References
Implementing Toll Fraud Prevention
Toll Fraud Prevention Overview
Cisco Unified Communications Manager CoS for Toll Fraud Prevention
Implement Toll Fraud Prevention on Cisco Unified Communications Manager
References
Implementing Globalized Call Routing
Overview of Multisite Dial Plans
Globalized Call Routing Overview
Globalized Call Routing Number Formats
Globalization of Localized Call Ingress
Localization During Call Egress
Implement Globalized Call Routing
References
Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
Media Resources Overview in Cisco Unified Communications Manager
Media Resource Selection and Access Control in Cisco Unified Communications Manager
Describing the Annunciator Feature
Describing Unicast and Multicast MOH Characteristics
Audio and Video Conference Bridge Devices
Audio and Video Conference Bridge Integration Options
MTP and Transcoder Devices
MTP and Transcoder Requirements
References
Describing Cisco Instant Messaging and Presence
Describe Cisco IM and Presence Features and Architecture
Compare the Protocols XMPP and SIMPLE SIP
Clustering
Describe Cisco Unified Communications IM and Presence Components and Communication Flows
References
Enabling Cisco Jabber
Cisco Jabber Deployment Modes
Cisco Jabber Operational Modes
Deploy an On-Premise Cisco Jabber Client for Windows
References
Configuring Cisco Unity Connection Integration
Overview of Cisco Unity Connection Integration
SIP Integration
Typical Integration Mistakes
Integration Considerations
Configure the Integration Between Unity Connection and Cisco UCM
Manage Unity Connection Users
References
Configuring Cisco Unity Connection Call Handlers
Call Handler Overview
System Call Handler
Caller Input
Operator Call Handler
Goodbye Call Handler
Directory Handler
Interview Handler
References
Describing Collaboration Edge Architecture
Describe Collaboration Edge (Expressway-C, -E)
Describe Supported Services for BB Collaboration
Describe Prerequisites for Mobile and Remote Access
Describe Service Discovery
Explore Expressway Settings for MRA
Describe Cisco Unified Border Element (CUBE)
Analyzing Quality Issues in Converged Networks
Converged Networks
Available Bandwidth
Components of Network Delay
End-to-End Delay Calculations
Jitter
Packet Loss
Defining QoS and QoS Models
QoS Defined
Network Traffic Identification
Divide Network Traffic into Classes and Define Policies
QoS Mechanisms
QoS Models
DSCP Encoding
Expedited Forwarding and Assured Forwarding
Class Selector
Implementing Classification and Marking
Classification and Marking Overview
Classification and Marking at the Network and Data Link Layers
QoS Service Class
Cisco Marking Recommendations
QoS Markings in a SIP Call Flow
MQC Classification and Marking Options
Configure QoS
Configuring Classification and Marking on Cisco Catalyst Switches
Campus Classification and Marking
Overview of QoS Trust Boundaries
Ingress QoS Models
QoS Marking and Table Maps
Internal DSCP
References

Laboratory Activities

Using Certificates
Configure IP Network Protocols
Configure and Troubleshoot Collaboration Endpoints
Troubleshoot Calling Issues
Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
Deploy an IP Phone Through Auto and Manual Registration
Configure Self-Provisioning
Configure Batch Provisioning
Explore the Cisco VoIP Bandwidth Calculator
Configure Regions and Locations
Implement Endpoint Addressing and Call Routing
Implement PSTN Calling Using MGCP Gateways
Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Configure Calling Privileges
Implement Toll Fraud Prevention on Cisco Unified Communications Manager (CUCM)
Implement Globalized Call Routing
Deploy an On-Premise Cisco Jabber Client for Windows
Examine the Integration between Unity Connection and CUCM
Manage Unity Connection Users
Enterprise Application Integration (EAI): Configure QoS

Course Mode

Instructor-Led Remote Live Classroom Training;

Trainers

Trainers are Cisco Official Instructors and certified in other IT technologies, with years of hands-on experience in the industry and in Training.

Lab Topology

For all types of delivery, the Trainee can access real Cisco equipment and systems in our laboratories or directly at the Cisco data centers remotely 24 hours a day. Each participant has access to implement the various configurations thus having a practical and immediate feedback of the theoretical concepts.
Here are some Cisco Labs network topologies available:

Course Details

Course Prerequisites

Attendance at the Cisco CCNA Course is recommended .

Course Duration

Intensive duration 5 days

Course Frequency

Course Duration: 5 days (9.00 to 17.00) - Ask for other types of attendance.

Course Date

Cisco CLCOR Course (Intensive Formula) – On request – 9:00 – 17:00

Steps to Enroll

Registration takes place by asking to be contacted from the following link, or by contacting the office at the international number +355 45 301 313 or by sending a request to the email info@hadartraining.com