CCNP Collaboration CLACCM – Implementing Cisco Advanced Call Control and Mobility Services

The CLACCM Implementing Cisco Advanced Call Control and Mobility Services course is part of the Cisco CCNP Collaboration track . The primary objective of this course is to provide the knowledge and skills to use Cisco Unified Communications Manager (CUCM) capabilities to consolidate the communications infrastructure into a scalable and secure collaboration solution. You will manage advanced call controls and mobility services. Through a combination of theory and hands-on experience, you will also learn many other features such as globalized call routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, Device Mobility, Session Initiation Protocol Uniform Resource Identifier (SIP/ URI) call routing, Call Admission Control, Cisco Unified Communications Manager Express and Survivable Remote Site Telephony (SRST) gateway technologies, Cisco Unified Board Element Call deployments and much more. The course contributes to the preparation of the CCNP Collaboration Certification exam (Exam 300-815) .

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Course Objectives

The following is a summary of the main objectives of the CLACCM Implementing Cisco Advanced Call Control and Mobility Services Course :

Leverage Cisco Unified Communications Manager (CUCM) capabilities for scalable collaboration.
Advanced call control management and mobility services.
Deep dive into Globalized Call Routing and Global Dial Plan Replication.
Studio di Cisco Unified Mobility, Cisco Extension Mobility e Device Mobility.
Understanding SIP/URI call routing and Call Admission Control.
Explore advanced features of call control, including call forwarding and call transfer.
Develop skills in integrating CUCM with third-party applications for enhanced functionality.
Master troubleshooting techniques for complex call control and mobility scenarios.

Course Certification

This course helps you prepare to take the:
Exam 300-815 CLACCM Implementing Cisco Advanced Call Control and Mobility Services;

Course Outline

Analyzing and Troubleshooting Signaling and Media Protocols
SIP Review
Review
SIP and H.Trunking Considerations
SIP and H.Troubleshooting Tools
Analyze SIP, H., and Media Protocols
Troubleshoot SIP and Media Protocols
References
Implementing Cisco Unified Communications Manager Supplemental Services
Call Park
Call Pickup
Meet-Me Conferences
Time-of-Day Routing
Implement Cisco Unified Communications Manager Supplemental Services
References
Implementing Call Coverage in Cisco Unified Communications Manager
Overview of Call Coverage in Cisco Unified Communications Manager
Call Hunting
Call Queuing
Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
Issues with Roaming Devices
Device Mobility Characteristics
Device Mobility Components
Device Mobility Operation
Device Mobility Considerations
Configure Device Mobility
Device Mobility Troubleshooting
Troubleshoot Cisco Unified Communications Manager Device Mobility
References
Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
Issues with Roaming Users
Cisco Unified Communications Manager Extension Mobility Characteristics
Cisco Unified Communications Manager Extension Mobility Components
Cisco Unified Communications Manager Extension Mobility Operation
Cisco Unified Communications Manager Extension Mobility Considerations
Configure Cisco Unified Communications Manager Extension Mobility
Cisco Unified Communications Manager Extension Mobility Troubleshooting
Troubleshoot Cisco Unified Communications Manager Extension Mobility
References
Configuring and Troubleshooting Cisco Unified CM Unified Mobility
Issues with Multiple Devices
Cisco Unified CM Mobility Overview
Cisco Unified CM Unified Mobility Operation
Cisco Unified CM Mobility Considerations
Configure Cisco Unified Mobility
Cisco Unified CM Unified Mobility Troubleshooting
Troubleshoot Cisco Unified Mobility
References
Implementing Cisco Unified Communications Manager Express
Cisco Unified Communications Manager Express Overview
Implement Endpoints in Cisco Unified Communications Manager Express
Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Calling Privileges and Toll-Fraud Prevention in Cisco Unified Communications Manager Express
Implement Calling Privileges in Cisco Unified Communications Manager Express
Hunt Groups
Call Park
Paging
Implement Hunt Groups, Call Park, and Paging in Cisco Unified Communications Manager Express
References
Implementing Globalized Call Routing
Overview of Multisite Dial Plans
Globalized Call Routing Overview
Globalized Call-Routing Number Formats
Globalization of Localized Call Ingress
Localization During Call Egress
Calls that Involve Non-DID Endpoints
Implement Globalized Call Routing
TEHO, Including Local PSTN Backup
Class of Service in Globalized Call Routing Deployments
Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
References
Implementing Remote Site Survivability
Overview of Remote Site Survivability
Cisco Unified SRST
Reachability Within the Remote Site and to the Outside
Survivability of MGCP Gateways Using MGCP Fallback
Implement MGCP Fallback and Survivable Remote Site Telephony
References
Implementing Call Admission Control in Cisco Unified Communications Manager
CAC Overview
Location CAC Within a Cluster
Location CAC for Off-Cluster Calls Using Locally Configured Locations
Intercluster Location CAC
PSTN Backup for Intracluster Calls Denied by CAC
PSTN Backup for Intercluster Calls Denied by CAC
Implement CAC
References
Implementing URI Calling in Cisco Unified Communications Manager
URI Call-Routing Overview
Directory URIs in Cisco Unified Communications Manager
URI Call-Routing Process
SIP Route Patterns and SIP Trunks
URI Call Routing Considerations
Implement a URI-Based Dial Plan for Multisite Deployments
References
Troubleshooting Multisite Cisco Unified Communications Manager Deployments
Call Routing Troubleshooting
Calling-Party Presentation Troubleshooting
Egress Device Selection and SIP Trunk Troubleshooting
Troubleshoot Globalized Call Routing
CAC Troubleshooting
Troubleshoot Call Admission Control
References
Examining Global Dial Plan Replication
GDPR Overview
ILS Characteristics
GDPR Components
Call Routing with GDPR
PSTN Backup
Implement Global Dial Plan Replication
References
Configuring and Troubleshooting Cisco Unified Border Element
Overview of Cisco Unified Border Element
Cisco Unified Border Element Call Routing
Explore Advanced Cisco Unified Border Element Dial-Peer Features
Cisco Unified Border Element SIP Header and SDP Manipulation
Cisco Unified Border Element Signaling and Media Bindings
Implement Cisco Unified Border Element
Cisco Unified Border Element Troubleshooting
Troubleshoot Cisco Unified Border Element
References

Laboratory Activities

Analyze SIP, H.323, and Media Protocols
Troubleshoot SIP and Media Protocols
Implement Cisco Unified Communications Manager Supplemental Services
Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
Configure Device Mobility
Troubleshoot Cisco Unified Communications Manager Device Mobility
Configure Cisco Unified Communications Manager Extension Mobility
Troubleshoot Cisco Unified Communications Manager Extension Mobility
Configure Cisco Unified Mobility
Troubleshoot Cisco Unified Mobility
Implement Endpoints in Cisco Unified Communications Manager Express
Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
Implement Calling Privileges in Cisco Unified Communications Manager Express
Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
Implement Globalized Call Routing
Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
Implement MGCP Fallback and Servivable Remore Site Telephony
Implement CAC
Implement a URI-Based Dial Plan for Multisite Deployments
Troubleshoot Globalized Call Routing
Troubleshoot Call Admission Control
Implement Global Dial Plan Replication
Implement Cisco Unified Border Element
Troubleshoot Cisco Unified Border Element

Course Mode

Instructor-Led Remote Live Classroom Training;

Trainers

Trainers are Cisco Official Instructors and certified in other IT technologies, with years of hands-on experience in the industry and in Training.

Lab Topology

For all types of delivery, the Trainee can access real Cisco equipment and systems in our laboratories or directly at the Cisco data centers remotely 24 hours a day. Each participant has access to implement the various configurations thus having a practical and immediate feedback of the theoretical concepts.
Here are some Cisco Labs network topologies available:

Course Details

Course Prerequisites

Attendance at the Cisco CCNA Course is recommended .

Course Duration

Intensive duration 5 days

Course Frequency

Course Duration: 5 days (9.00 to 17.00) - Ask for other types of attendance.

Course Date

Cisco CLACCM Course (Intensive Formula) – On request – 9:00 – 17:00

Steps to Enroll

Registration takes place by asking to be contacted from the following link, or by contacting the office at the international number +355 45 301 313 or by sending a request to the email info@hadartraining.com